Privacy Policy
Last Updated: June 2026
Who We Are
My Pocket Sensei ("My Pocket Sensei", "we", "us") operates the website at mypocketsensei.com and is the data controller responsible for the personal information described in this Notice.
Information We Collect & Why
- Account details (parent name, email, password): to create and secure your account and to provide the service. Legal basis: performance of our contract with you.
- Child profile (display name, date of birth, grade, optional learning style and goal): to personalize lessons and track progress. Legal basis: performance of our contract.
- Learning activity (lessons completed, stars earned, rewards redeemed): to track progress and improve the service. Legal basis: performance of our contract and our legitimate interest in improving the product.
- Support messages (anything you send through the contact form): to respond to you. Legal basis: legitimate interest.
- Technical data (IP address, device, browser, basic usage telemetry): for security, fraud prevention, and to keep the service running. Legal basis: legitimate interest.
Children's Information
Child information is collected solely to personalize learning experiences and track educational progress. We do not sell or share children's information with advertisers.
Who We Share Data With
- Service providers / subprocessors (hosting, database, email delivery, analytics) that help us run the service under appropriate contracts.
- Paddle.com Market Limited, our Merchant of Record. Paddle handles checkout, billing, taxes, invoicing, subscription management, and refunds. When you buy Premium, your payment details are collected and processed directly by Paddle under their own Privacy Notice.
- Professional advisers (legal, accounting) where necessary.
- Authorities where we are required to do so by law.
Data Retention
We keep personal data for as long as your account is active and as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
Your Rights
Subject to your local law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability. To exercise any of these rights, contact us through our Contact page. You may also have the right to complain to your local data-protection authority.
Security
We use appropriate technical and organizational measures — including encryption in transit, access controls, and managed cloud infrastructure — to protect personal information.
Cookies
We use a small number of essential cookies needed to keep you signed in and to keep the site working. Paddle may set cookies during checkout to process your payment securely.
Account Deletion
You can request account deletion through our Contact page.
Changes
We may update this Privacy Policy from time to time. Continued use of the service after an update constitutes acceptance of the revised Policy.
Contact
For any privacy-related question please use our Contact page.